Messaging
Write anytime. Your therapist replies daily with thoughtful, unhurried guidance.
Home / How it works
Therapy that fits around your life
Three simple steps stand between you and your first session. No waiting rooms, no referrals, no paperwork marathons.
Find a therapist 1
Tell us what you need
Answer a short, confidential questionnaire about your concerns, goals, therapist preferences and schedule. It takes about five minutes, and you can do it from your phone.
2
Meet your matched therapist
Our care team hand-picks 2–3 licensed therapists whose expertise fits your answers. Read their profiles, watch intro videos, and choose the one who feels right. Wrong fit? We rematch free.
3
Start sessions your way
Message anytime, then meet weekly over video, phone or live chat. Your therapist sets clear goals with you and tracks progress, so you always know therapy is working.
Four ways to talk, one safe space
Mix and match formats week by week. Everything is encrypted and confidential.
Live chat
Real-time text sessions for when you need support now but can't talk out loud.
Phone
Classic voice sessions from anywhere — your walk, your car, your couch.
Video
Face-to-face sessions in HD, with screen sharing for worksheets and exercises.
Questions about getting started
Most clients meet their therapist within 48 hours of booking. Messaging with your therapist can start the same day you're matched.
Switch anytime in two clicks — no awkward conversation needed. We'll rematch you free of charge until it clicks, and your notes transfer with your permission.
Yes — large clinical studies show video and phone therapy match in-person outcomes for anxiety, depression and most common concerns, with the added benefit that clients attend more consistently.